Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected through our Website, including:

• Contact form submissions
• Website analytics collected through cookies and similar technologies
• Information collected by third-party tracking tools embedded on the Website

At this time, we do not provide user accounts, logins, or payment processing through the Website.

This Privacy Policy does not govern any separate client-facing product or document processing service that may be launched in the future unless that service includes its own privacy notice or this policy is updated to cover it.

2. Who We Are

Swift Stack Solutions is a British Columbia technology company. We build pre-funding document verification automation for equipment finance lenders, including automation relating to:

• Certificates of insurance (COIs)
• PPSA and UCC filings
• Debtor search results

If you have questions about this Privacy Policy or our privacy practices, you can contact us at hello@swiftstacksolutions.com.

3. Personal Information We Collect

We collect only limited personal information through the Website.

A. Information you provide directly

Contact form:

• Full name
• Work email address
• Company name
• Job title (optional)
• Message or inquiry details (optional)

B. Information collected automatically

We use Google Analytics 4 (GA4) and the HubSpot tracking script to understand how people use the Website. This may include information such as:

• Pages visited and traffic source
• Session activity and general website usage information
• Browser type, device information, and approximate geographic location
• Returning visitor recognition through cookies set by HubSpot and Google Analytics

We do not use advertising cookies or retargeting cookies on the Website.

4. How We Use Personal Information

We use personal information collected through the Website for the following purposes:

• To respond to your inquiries and communicate with you about your request
• To send product updates, launch announcements, and related communications if you consent to receive them
• To operate, maintain, and improve the Website
• To understand Website traffic and user engagement through analytics
• To maintain records of consent, unsubscribe requests, and privacy requests
• To comply with applicable legal and regulatory obligations

We collect and use personal information only for purposes that are reasonable in the circumstances and that are described in this Privacy Policy or otherwise disclosed at the time of collection.

5. Cookies and Analytics

We use Google Analytics 4 and HubSpot to help us understand how visitors use the Website.

These tools may use cookies or similar technologies to collect information about how visitors interact with the Website, such as page views, traffic sources, session information, and returning visitor recognition.

We use these analytics tools to:

• Measure traffic and engagement
• Improve Website performance and content
• Better understand interest in our services
• Identify returning visitors and understand their journey across pages

We do not use cookies for targeted advertising.

You can control or disable cookies through your browser settings. If you disable cookies, some Website features may not function as intended.

6. Third-Party Services

We use third-party service providers to support the Website and our communications.

HubSpot

We use HubSpot to power our contact forms, store submitted information, and track visitor activity on the Website through the HubSpot tracking script.

Google Analytics

We use Google Analytics 4 to measure Website traffic and usage.

These service providers process information on our behalf in connection with the purposes described in this Privacy Policy. We do not sell personal information to third parties.

We may also disclose personal information where required by law, regulation, court order, or lawful request, or where reasonably necessary to protect our rights, property, or safety.

7. Cross-Border Processing

Some of our service providers may process or store personal information outside your province or country, including in jurisdictions that may have different privacy laws than your home jurisdiction.

When we use third-party service providers, we take reasonable steps to require that personal information be protected in a manner appropriate to its sensitivity.

8. Data Retention

We keep personal information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy and to meet legal, operational, or compliance requirements.

In general:

• Contact form submissions are kept for as long as needed to respond to your inquiry and manage any related follow-up, and then for a reasonable period afterward for recordkeeping.
• If you consent to marketing communications, your information is kept until you unsubscribe, ask us to delete it, or we determine it is no longer needed.
• Analytics information is retained according to our configured analytics retention settings and may be deleted, aggregated, or anonymized when no longer needed.
• Consent records, unsubscribe records, and privacy request records may be retained for as long as reasonably necessary to demonstrate compliance and honour your preferences.

When personal information is no longer required, we will delete it, anonymize it, or securely destroy it where appropriate.

9. Your Rights and Choices

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information
• Withdraw consent to marketing communications
• Ask questions about how your information has been used or disclosed

You may unsubscribe from our email communications at any time by clicking the unsubscribe link in the email or by contacting us at hello@swiftstacksolutions.com.

To protect your privacy, we may ask you to verify your identity before responding to certain requests.

10. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold.

These measures are designed to help protect personal information against unauthorized access, use, disclosure, loss, or misuse.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, our practices, or legal requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the Effective Date above.

12. Contact Us

For privacy questions, requests, or complaints, please contact: